Trace your cryptocurrency? We can help!
MyChargeBack UK provides expertise in forensic cryptocurrency investigations in Bitcoin, TRON, Ethereum, and other digital assets. Our technology and expertise has aided law enforcement agencies, cryptocurrency exchanges and banks by expediting their own investigations and reducing processing time.
Click Here
Credit card or Section 75 dispute? We can help!
MyChargeBack UK assists consumers with filing complex card-not-present transaction disputes. The MyChargeBack Group has assisted consumers in recovering millions of dollars in disputed funds worldwide. Individual cases must be analysed to determine whether we can assist.
Click Here
Unsure of your next step? We can help!
MyChargeBack UK offers regulated claims management services in the areas of mis-sold investment claims, chargebacks, Section 75 claims and merchant negotiations. Not ready to file a claim yet? MyChargeBack UK provides forensic investigative reports on cryptocurrency transactions and cyber threats.
Click Here

    Certain QFL services, such as cryptocurrency blockchain analysis and cyber investigative services, fall outside the scope of QFL’s regulated activities and, therefore, will not be subject to regulation by the FCA.

    Welcome to MyChargeBack

    MyChargeBack's Claims Management Services

    We bring our expertise in complex payment disputes to the consumer’s side.

    Icon of magnifying glass over clipboard with info

    Cardholders Have Rights

    Visa,® Mastercard® and all other card networks provide consumers with the right to dispute charges. We will help evaluate your rights to challenge a transaction and provide you with additional support during the chargeback process.

    Bank icon with green money in foreground

    Fair and Transparent Analysis

    Merchants and banks often refer dispute claims to third party companies. We can provide you with free analysis of your claim based on our 25+ years of collective experience managing credit card disputes.

    Icon of man with graph bars upward growth

    Quick Processing

    Credit card companies impose strict deadlines for submitting chargeback requests that vary based on the dispute reason. We can provide these and other important details you will need so that you do not lose your rights.

    Icon of app with graph and parameters

    Will I win my case?

    The chargeback process is nuanced and affords all parties, including merchants, the ability to challenge a claim. Banks must determine whether the claim is valid before starting the process. That is why it's important to have the right strategy from the start.

    Driving the Trends in Consumer Advocacy

    Disputes involving authorised transactions are complex. Every year, many of the institutions that govern your rights to dispute change their policies.
    MyChargeBack clients gain from our team’s knowledge and expertise to fight for the best possible outcome.

    MyChargeBack's Portfolio of Services

    We have made it our business to level the playing field for consumers.

    Claims Management Services (regulated by the FCA)

    Step-by-Step Assistance

    Receive Chargeback Assistance from Our Team!

    Mediation with Merchants

    Authorised Transactions vs Clear Violations of T&Cs

    Other Services (not regulated by the FCA)

    State-of-the-Art Technology

    Cryptocurrency Transaction Forensics

    Business Intelligence

    Merchant Evaluations & Corporate Investigations

    MyChargeBack's Global Presence

    London Office

    MyChargeBack UK provides both regulated claims management and cryptocurrency investigative services from its office in London.

    Skyline of Manhattan looking South with the Empire State Building prominently positioned in the foreground (black and white).
    New York

    MyChargeBack was founded in 2016 and, from Manhattan, provides a variety of services to consumers worldwide.


    MyChargeBack Global provides operational and forensic investigative support from its office in the capital of South Africa.

    Tel Aviv

    MyChargeBack Global provides operational, customer and forensic investigative support from a world-class hi-tech hub.

    Am I Eligible to File a Section 75 Claim?

    Chargeback guidelines can be up to a thousand pages long and no two chargeback professionals have the same experience. Ask us what we know about the chargeback guidelines and we will be happy to tell you if your case meets minimum requirements.

    Next Level Concierge Services

    Strategic Fund Recovery Consultation We Are All In

    Credit Card Dispute Strategy

    Our strategies and expertise combine to make them care! Credit card disputes are serious and credit card chargebacks warrant professional advice.

    Leaders in Credit Card Consumer Advocacy

    Why choose MyChargeBack?

    MyChargeBack is staffed by professionals with extensive financial, legal and regulatory backgrounds and dozens of years of experience. We have made it our business to assist consumers with complex credit card and debit card dispute resolution issues.

    If you have been unsuccessful in receiving a refund from a merchant, including online investment schemes that you suspect were not actually provided, we invite you to contact us to learn more about MyChargeBack fund recovery services.

    MyChargeBack has the experience to ensure that your claim is submitted properly. And we will guide you each step of the way.

    Young woman smiling holding credit card and typing in credit card details into her laptop in a cafe with an icon of metrics in the background
    Blue and orange credit cards piled on each other over another image of a man pointing at a post-it board

    How Can MyChargeBack's Experience Help?

    Chargebacks and Section 75 claims can be quite challenging so there are advantages to seeking advice from professionals before you start. This is because Visa and Mastercard rules and regulations use specific dispute resolution codes that should be referenced, along with the specific supporting evidence, when presenting the case to the bank. Customer service agents at banks will rely on the information you provide when the claim is initially filed.  Therefore, if the wrong code is referenced or if the requirements are not met, the claim may be rejected.

    Contact Our Team!

    “Helping consumers to level the playing field for disputes handling”