Young woman smiling holding credit card and typing in credit card details into her laptop in a cafe with an icon of metrics in the background
MyChargeBack is a trading name of Quandrance Finance Ltd, registered in England and Wales.
Company registration 11522989. VAT number: 313 1819 32
Registered address: Chenies House, 21 Bedford Square, London WC1B 3HH
Correspondence address: Unit 1, Office 4A, 1st Floor, Ravensdale Industrial Estate, Timberwharf Road, London N16 6AY
Telephone: +44 20 3885 9306; +44 75 3715 0685 (Arabic support)
Quandrance Finance Ltd is authorised and regulated by the Financial Conduct Authority as a claims management company. Firm Reference Number: 838260
Regulated by the Information Commissioner’s Office in Respect of the Data Protection Act 2018, Number: ZA453504
You do not need to use a claims management company to make your complaint to the financial firm. If your complaint is not successful and you reside in Great Britain, you can refer it to the Financial Ombudsman (FOS) and the Financial Services Compensation Scheme (FSCS) for free if you wish for them to review your case, providing you have approached the financial firm first and the subject matter of your complaint against the financial firm falls within the remit of the FOS.