‘Going forward, consumers will be more likely to make repetitive purchases of everyday items online, having learned how to do this over many months of lockdowns and business closures. In-store purchases may be more limited to purchases that consumers want advice from knowledgeable retailers before making.’ — Cnet.com, 12 January 2021
MyChargeBack predicted that almost a year ago after the coronavirus pandemic began. Read what we wrote then in our White Papers entitled
Network Effect: The Consequences of COVID-19 on Banking, Commerce and
Consumers May Be Permanent and Profound and Will the Credit Card Industry Be Affected by the Coronavirus?