What's New at MyChargeBack?
MyChargeBack in the News
Menu
MyChargeBack in the News
In the last edition of What’s New at MyChargeBack we announced the launch of the new case studies page on our website. And we told you to keep your eye out for more. So this month we are pleased to inform you that we have added two more.
One describes how MyChargeBack was able to overcome the refusal of a client’s bank to raise a dispute by appealing to the national banking ombudsman. The ombudsman agreed with us and told the bank not only to refund the client’s money, but also pay interest and a small penalty for the inconvenience it had caused. The second outlines how MyChargeBack negotiated a settlement directly with a merchant that put $350,000 back in our client’s hands. The settlement eliminated the necessity for a lengthy court case that would have required retaining an attorney and whose outcome, of course, would have been subject to the judge.
No, the chargeback process is not the same for all credit cards. There are differences. Some are relatively subtle while others are more significant. To assist you in understanding the path you have to take, we have added two new pages to the ‘What Is a Chargeback?’ menu on the MyChargeBack website. One discusses the Visa chargeback process and the other one the Mastercard chargeback process.
MyChargeBack is a trading name of Quandrance Finance Ltd, registered in England and Wales.
Company registration 11522989. VAT number: 313 1819 32
Registered address: Chenies House, 21 Bedford Square, London WC1B 3HH
Correspondence address: Unit 1, Office 4A, 1st Floor, Ravensdale Industrial Estate, Timberwharf Road, London N16 6AY
Telephone: +44 20 8068 0693
Quandrance Finance Ltd is authorised and regulated by the Financial Conduct Authority as a claims management company. Firm Reference Number: 838260
Regulated by the Information Commissioner’s Office in Respect of the Data Protection Act 2018, Number: ZA453504
You do not need to use a claims management company to make your complaint to the financial firm. If your complaint is not successful and you reside in Great Britain, you can refer it to the Financial Ombudsman (FOS) and the Financial Services Compensation Scheme (FSCS) for free if you wish for them to review your case, providing you have approached the financial firm first and the subject matter of your complaint against the financial firm falls within the remit of the FOS.