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In Great Britain, MyChargeBack handles these categories of claims on a strictly ‘no up-front’ fee basis.
The documentation required for the company to prepare the case write-up will include details about the account and the monthly payments made, and how the account was mis-sold. It may take up to eight weeks for your financial institution to provide you with a final response. If the response from your bank is unsatisfactory, we could then forward your case to the Financial Ombudsman Service.
If the bank or financial institution upholds your claim in your favour, our fees, should we be successful with your claim, are 30% plus VAT of the total money recovered. These are typically deducted from the money you are awarded. Should you receive payment directly or it is added to your account, your fee will still be payable. Example: Total compensation received: £3,000, fees charged @30%: £900, VAT @20%: £180 consumer pays the company: £1,080.
*Fees: For Illustrative purposes only – these are neither estimates nor examples of what you will receive.
The documentation required for the company to prepare the case write-up includes details about the type and timing of charges that have been incurred, the credit agreement and whether these charges are within the credit agreement, and information about your current financial status. It may take up to eight weeks for your bank to provide you with a final response. If the response from the bank is unsatisfactory, we could then forward your case to the Financial Ombudsman Service.
If the bank or financial institution upholds your claim in your favour, our fees, should we be successful with your claim, are 30% plus VAT of the total money recovered. These are typically deducted from the money you are awarded. Should you receive payment directly or it is added to your account, your fee will still be payable. Example: Total compensation received: £3,000, fees charged @30%: £900, VAT @20%: £180 consumer pays the company: £1,080.
*Fees: For illustrative purposes only – these are neither estimates nor examples of what you will receive. Please note that, at present, chargebacks against financial institutions do not fall within the regulation of the Financial Conduct Authority (FCA). Therefore, there is no recourse to the Financial Ombudsman.
MyChargeBack is a trading name of Quandrance Finance Ltd, registered in England and Wales.
Company registration 11522989. VAT number: 313 1819 32
Registered address: Chenies House, 21 Bedford Square, London WC1B 3HH
Correspondence address: Unit 1, Office 4A, 1st Floor, Ravensdale Industrial Estate, Timberwharf Road, London N16 6AY
Telephone: +44 20 8068 0693
Quandrance Finance Ltd is authorised and regulated by the Financial Conduct Authority as a claims management company. Firm Reference Number: 838260
Regulated by the Information Commissioner’s Office in Respect of the Data Protection Act 2018, Number: ZA453504
You do not need to use a claims management company to make your complaint to the financial firm. If your complaint is not successful and you reside in Great Britain, you can refer it to the Financial Ombudsman (FOS) and the Financial Services Compensation Scheme (FSCS) for free if you wish for them to review your case, providing you have approached the financial firm first and the subject matter of your complaint against the financial firm falls within the remit of the FOS.